Flat prints will ship within 5 days of payment (unless otherwise noted). Tracking and insurance are included.  These are fragile prints. In the rare occasion of a damaged package please document the packaging and get in touch within 3 days of receiving print.  No refunds, replacement prints are possible, store credit may be issued. Fiber Ink Studio is not liable for future damages to prints including dings, dents, tears, hand oils or scratches.